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What I would like to build is a button that will allow the user to call in. On desktop this element will look like a big call-to-action,

then on mobile this will be both a call-to-action and an actual method to call.

The challenge that I need to address now is that the ability to call should be only present when on mobile. This is my current code:

<div id="headerCTA">
  <div>
    <a href="tel:888-336-1301">
      <div>
        Schedule a pickup<br>
        888-336-1301
      </div>  
    </a>
  </div>
</div> 

[Code gist on GitHub - for additional menting]

But when on desktop (dictated by screen width?) this link should be deactivated. At the moment if someone happens to click on this from desktop, it attempts to open a page as "tel:888-336-1301"

Which produces the following error:

The address wasn't understood Firefox doesn't know how to open this address, because the protocol (tel) isn't associated with any program.

What I would like to build is a button that will allow the user to call in. On desktop this element will look like a big call-to-action,

then on mobile this will be both a call-to-action and an actual method to call.

The challenge that I need to address now is that the ability to call should be only present when on mobile. This is my current code:

<div id="headerCTA">
  <div>
    <a href="tel:888-336-1301">
      <div>
        Schedule a pickup<br>
        888-336-1301
      </div>  
    </a>
  </div>
</div> 

[Code gist on GitHub - for additional menting]

But when on desktop (dictated by screen width?) this link should be deactivated. At the moment if someone happens to click on this from desktop, it attempts to open a page as "tel:888-336-1301"

Which produces the following error:

The address wasn't understood Firefox doesn't know how to open this address, because the protocol (tel) isn't associated with any program.

Share Improve this question asked Aug 1, 2013 at 23:04 JGallardoJGallardo 11.4k12 gold badges87 silver badges99 bronze badges 1
  • I don't see a need to "fix" this as it is expetected behaviour. Its possible to bind the tel-protocol to certain programs, that lets you make calls from you desktop. – Raoul Commented Aug 2, 2013 at 0:13
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2 Answers 2

Reset to default 5

Another idea, that doesn't involve JavaScript, is to use CSS pointer-events property. Use media query to target devices that may not have the ability to make calls and for them, set pointer-events property to none. This way, clicking on the link won't have any effect.

Your code could look like this:

@media only screen 
and (min-device-width : 768px){
  #headerCTA a{
   pointer-events: none;
  }
}

See pointer-events property documentation for details.

Use a mobile detection script, like the one in the accepted answer here: Detecting a mobile browser

Then

var mobile = mobilecheck();
if (!mobile) {
  document.getElementById('telephone-link').href = '#';
}

本文标签: javascriptHow to disable a link to call a phone number when not on mobile devicesStack Overflow