BadRequest Error for tracking details Amazon seller API - Stack Overflow

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I want to enter tracking details for shipping labels from a non partnered carrier with the SP API and it worked for a day, but now I am getting the same error for every single one of my shipments:

    2025-04-01 09:51:12,356 ERROR: PUT request to  failed. Status code: 400. Headers: {'Server': 'Server', 'Date': 'Tue, 01 Apr 2025 07:51:06 GMT', 'Content-Type': 'application/json', 'Content-Length': '214', 'Connection': 'keep-alive', 'x-amz-rid': 'Q4YJJ9BG1WEJCHFPGN28', 'x-amzn-RateLimit-Limit': '2.0', 'x-amzn-RequestId': '57b61921-5f37-4eb5-abb3-ae10b220427e', 'x-amz-apigw-id': 'OPF57b619215f37', 'X-Amzn-Trace-Id': 'Root=1-67eb9aea-57b619215f374eb5', 'Vary': 'Content-Type,Accept-Encoding,User-Agent', 'Strict-Transport-Security': 'max-age=47474747; includeSubDomains; preload'}. Response body: {
  "errors": [
    {
      "code": "BadRequest",
      "message": "ERROR: Shipment shd793cfaf-d21d-40ec-b0f5-d9ddbeb40edb is not in a state where tracking details can be provided.",
      "details": ""
    }
  ]
}

I can't find a single reason why my shipments wouldn't be ready. Their status is WORKING and they are all fully completed apart from the tracking numbers.

Why am I getting this error and how do I no longer get it?

I want to enter tracking details for shipping labels from a non partnered carrier with the SP API and it worked for a day, but now I am getting the same error for every single one of my shipments:

    2025-04-01 09:51:12,356 ERROR: PUT request to https://sellingpartnerapi-eu.amazon/inbound/fba/2024-03-20/inboundPlans/wfc485fc53-4d3e-4ddd-b868-e6f7f70ebe9d/shipments/shd793cfaf-d21d-40ec-b0f5-d9ddbeb40edb/trackingDetails failed. Status code: 400. Headers: {'Server': 'Server', 'Date': 'Tue, 01 Apr 2025 07:51:06 GMT', 'Content-Type': 'application/json', 'Content-Length': '214', 'Connection': 'keep-alive', 'x-amz-rid': 'Q4YJJ9BG1WEJCHFPGN28', 'x-amzn-RateLimit-Limit': '2.0', 'x-amzn-RequestId': '57b61921-5f37-4eb5-abb3-ae10b220427e', 'x-amz-apigw-id': 'OPF57b619215f37', 'X-Amzn-Trace-Id': 'Root=1-67eb9aea-57b619215f374eb5', 'Vary': 'Content-Type,Accept-Encoding,User-Agent', 'Strict-Transport-Security': 'max-age=47474747; includeSubDomains; preload'}. Response body: {
  "errors": [
    {
      "code": "BadRequest",
      "message": "ERROR: Shipment shd793cfaf-d21d-40ec-b0f5-d9ddbeb40edb is not in a state where tracking details can be provided.",
      "details": ""
    }
  ]
}

I can't find a single reason why my shipments wouldn't be ready. Their status is WORKING and they are all fully completed apart from the tracking numbers.

Why am I getting this error and how do I no longer get it?

• amazon-selling-partner-api
• amazon-fba

Share Improve this question Follow asked Apr 1 at 8:11 joeljoel 5633 bronze badges

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2 Answers 2

Sorted by: Reset to default 1

Even though the status is WORKING, Amazon might require the shipment to be in a different state before allowing tracking details.

Try checking the shipment status again using GET /inbound/v1/shipments/{shipmentId}. If it's in CLOSED or another unexpected state, that could be the issue.

Amazon replied to me and said the following:

Please note that this shipment is created via Send to Amazon (Seller Central UI), and so the API updateShipmentTrackingDetails cannot be used to provide tracking details.

Please use Seller Central to update tracking details for this shipment, and use the updateShipmentTrackingDetails API only for API created shipments.

This explains why it doesn't work for all my shipments, but makes it even more confusing as to why they did work since all of our shipments are made in seller central UI.

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