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I’m anizing my branches into Subflows due to the complexity and size of my tree. Since Twilio Studio is linear, when a flow succeeds or fails, it directs the process to continue within the next Widget of the Parent Flow.

I’d like to add a Widget with some options for the customer in the Subflow, and one of them would be a choice to return to the main menu in the Parent Flow, which precedes the Subflow call.

Would it be possible to structure the question with multiple options and, if the selected option is “return to the main menu,” use a Split to end the flow in the Subflow? Then, in the Parent Flow, I would also connect a Split that checks the response ID from the Subflow Widget and, if it's “return to the menu,” direct the customer back to the main menu... If the response is anything else, they continue along the current flow path.

If so, how could I split in the Parent Flow based in an answer that was made while the customer was navigating in the Parent Flow?

TLDR I'm using Subflows in Twilio and would like to create a Split in the Parent Flow based on a response given by the customer while navigating the Subflow. Is this possible? If so, how should I structure the Split's comparing condition in the Parent Flow?

本文标签： twilioIs it possible to add a Split Based in a Subflow WidgetStack Overflow

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