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Only the iPad screenshots are shown when I open the store page of my app with iPhone. I can't even select the iPhone screenshots (see image below).


However, if I open on iPad or on browser, I can see both screenshots.

This is when I open it on PC/Mac (browser):


This is when I open it on iPad:


According to this answer, unchecking the "App Silicon Mac Availability" should fix the problem, however, it's been a week that this problem still persists (tried both checked/unchecked).

Rechecked on xCode and everything seems in order (both iPhone and iPad is selected for the supported devices).

Any ideas on how to fix?

Only the iPad screenshots are shown when I open the store page of my app with iPhone. I can't even select the iPhone screenshots (see image below).


However, if I open on iPad or on browser, I can see both screenshots.

This is when I open it on PC/Mac (browser):


This is when I open it on iPad:


According to this answer, unchecking the "App Silicon Mac Availability" should fix the problem, however, it's been a week that this problem still persists (tried both checked/unchecked).

Rechecked on xCode and everything seems in order (both iPhone and iPad is selected for the supported devices).

Any ideas on how to fix?

Share Improve this question edited Feb 21 at 9:26 Abhinav Mathur 8,1963 gold badges13 silver badges25 bronze badges asked Feb 13 at 17:03 KiritonitoKiritonito 3822 gold badges9 silver badges22 bronze badges 1
  • How this question doesn't meet the Stack Overflow guidelines? I've literally linked an answer (that didn't worked) to the exact same problem. – Kiritonito Commented Feb 13 at 18:11
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1 Answer 1

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just add ?platform=iphone after the link and you will go iPhone screenshots directly.

Also you can make the link to be opened on Appstore app instead of Safari, like this:

itms-apps://itunes.apple/app/apple-store/id[APP_ID]?mt=8

replace [APP_ID] with your actual app id

本文标签: iosiPhone screenshots not showing on iPhone App StoreStack Overflow