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I am using an SMTP plugin to manage my emails in WordPress. Previously I used a plugin called EasyWP SMTP. since it did not meet my needs I unstalled it and installed Post SMTP Mailer. now everything working fine. Even I can see email logs.

But except for one situation. When I try to resend an email from the Email Logs interface. I receive the correct email. But From Name replace by : EasyWP (instead of my site name) From email address : [email protected] (it should be [email protected])

What should I do? Where is this EasyWP name coming from? I checked every place. I can't find any place.

I am using an SMTP plugin to manage my emails in WordPress. Previously I used a plugin called EasyWP SMTP. since it did not meet my needs I unstalled it and installed Post SMTP Mailer. now everything working fine. Even I can see email logs.

But except for one situation. When I try to resend an email from the Email Logs interface. I receive the correct email. But From Name replace by : EasyWP (instead of my site name) From email address : [email protected] (it should be [email protected])

What should I do? Where is this EasyWP name coming from? I checked every place. I can't find any place.

  • plugins
  • email
  • smtp
Share Improve this question asked Sep 7, 2021 at 4:08 Prageeth LiyanagePrageeth Liyanage 1011 bronze badge 1
  • Please clarify your specific problem or provide additional details to highlight exactly what you need. As it's currently written, it's hard to tell exactly what you're asking. – Community Bot Commented Sep 7, 2021 at 17:21
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Have you disabled EasyWP SMTP or completely deleted it? If you've deleted it and it still shows the old from address, most likely some database entries are leftover. To fix:

  1. Depending on how you've setup Post SMTP mailer, try changing the From address details in this plugin's settings
  2. Manually change the From address in WordPress using filters in functions.php. See method 3 at this link

Please note that this doesn't remove any database entries created by the EasyWP SMTP (if any).

本文标签： pluginsSMTP emails not picking up the correct From name and From email

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