images - WP fails to upload files to media library, wp-adminasync-upload.php 403 forbidden

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I've Googled this question in a large amount of sites, but I've not found any good solution.

The problems seems a common one, on the web. These are the details...

If I try to upload a file directly in the Media Library section, Chrome console shows two calls to /wp-admin/async-upload.php file: first one returns a success 200 reply (and the file is uploaded), second one shows a 303 forbidden reply, so the file is not shown.

Reloading the page, my picture is there... what a mistery!

The real problem comes when I try to attach a featured image to a post: the libray does not show up! Well, the window pops up, but the loader keeps on spinning, and no images is shown. If I try to upload a new image, I receive a WP error, telling me that the upload failed to complete. This time Chrome console shows several call to admin-ajax.php, no JS/PHP errors but no results.

I tried several tricks, like modifying the first lines of async-upload.php to make AJAX always active, but this is not the solution.

Image files, pdf files,... no difference! The problem is still there.

Server log file does not show anything relevant to me.

Any good hint?

Thanks

Wordpress v4.9.7 (same problem with prev version)

---

EDIT

I've noticed that a similar issue rise up when I try to update a plugin. The update seems to fail, an error message tells me the following

Update failed: {"success":false,"data":{"update":"plugin","slug":"login-recaptcha","oldVersion":"Versione 1.2.3","newVersion":"","plugin":"login-recaptcha\/login-nocaptcha.php","pluginName":"Login No Captcha reCAPTCHA","errorMessage":"L'aggiornamento del plugin non \u00e8 riuscito."}}

But, refreshing the page, the plugin is correctly up to date!

I've Googled this question in a large amount of sites, but I've not found any good solution.

The problems seems a common one, on the web. These are the details...

If I try to upload a file directly in the Media Library section, Chrome console shows two calls to /wp-admin/async-upload.php file: first one returns a success 200 reply (and the file is uploaded), second one shows a 303 forbidden reply, so the file is not shown.

Reloading the page, my picture is there... what a mistery!

The real problem comes when I try to attach a featured image to a post: the libray does not show up! Well, the window pops up, but the loader keeps on spinning, and no images is shown. If I try to upload a new image, I receive a WP error, telling me that the upload failed to complete. This time Chrome console shows several call to admin-ajax.php, no JS/PHP errors but no results.

I tried several tricks, like modifying the first lines of async-upload.php to make AJAX always active, but this is not the solution.

Image files, pdf files,... no difference! The problem is still there.

Server log file does not show anything relevant to me.

Any good hint?

Thanks

Wordpress v4.9.7 (same problem with prev version)

---

EDIT

I've noticed that a similar issue rise up when I try to update a plugin. The update seems to fail, an error message tells me the following

Update failed: {"success":false,"data":{"update":"plugin","slug":"login-recaptcha","oldVersion":"Versione 1.2.3","newVersion":"","plugin":"login-recaptcha\/login-nocaptcha.php","pluginName":"Login No Captcha reCAPTCHA","errorMessage":"L'aggiornamento del plugin non \u00e8 riuscito."}}

But, refreshing the page, the plugin is correctly up to date!

• images
• uploads

Share Improve this question edited Jul 25, 2018 at 14:10 Simone Conti asked Jul 25, 2018 at 9:02 Simone ContiSimone Conti 12111 silver badge44 bronze badges 4

• have you checked the permissions on the folders, you are uploading your images to..? – honk31 Commented Jul 25, 2018 at 10:37
• Permissions are OK, because the image, as I said, is uploaded correctly. Permission on folder are 0755. – Simone Conti Commented Jul 25, 2018 at 13:05
• so inside the folder, there is your image AND all the other resized images, that wordpress creates (eg. thumbnail, large, medium, etc., depending on the size of your original image)..? – honk31 Commented Jul 25, 2018 at 16:40
• Yes, inside uploads/2018/07 folder there are all image format created by WordPress. I can add that, uploading a file (image or pdf... doesn't matter), directly in the library, using the browser uploader instead of the multiple (ajax) uploader, everything works fine. The problem is that I cannot do it when I try to use a file as featured image, as you sure understand! :( – Simone Conti Commented Jul 26, 2018 at 6:51

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2 Answers 2

Sorted by: Reset to default 0

Problem solved. I really don't know how, but a simple javascript, that was executed in frontend only, was affecting the image loader.

I removed it.. all works fine (I hope!)

I don't know if this helps anybody but I encounter this same problem. Been arround it for over 30 hours. In the end it was solve restoring the database. no clue what caused it.

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